DeeperML

Salesforce has announced significant progress with its Agentforce AI platform, reporting the closure of 5,000 deals since October. CEO Marc Benioff highlighted this milestone during the company’s Q4 2025 earnings call, describing the growth as unprecedented. Among these deals, 3,000 are paid, with companies like Singapore Air, Equinox, and Jacuzzi adopting the platform.

Agentforce is proving to be a valuable asset for Salesforce clients. OpenTable has managed 73% of restaurant web queries with Agentforce, and Goodyear is aiming to reduce repair times through vehicle insights and automated appointment scheduling. Pfizer is deploying Agentforce to enhance customer-facing operations, supporting 20,000 employees. Internally, Salesforce has seen 84% of 380,000 service requests autonomously resolved by Agentforce. Despite this growth, the company projects only a modest revenue contribution from Agentforce in 2025, anticipating a more substantial impact in 2026.

ImgSrc: www.cxtoday.com

References :

• MoneyCheck: TLDR Salesforce stock fell nearly 5% after disappointing Q4 revenue and 2025 guidance Company’s AI platform Agentforce will have only “modestâ€� revenue contribution in 2025, with more “meaningfulâ€� impact expected in 2026 Salesforce has closed 5,000 Agentforce deals since October, with over 3,000 being paid deals Annual recurring revenue from data cloud and AI more [...] The post appeared first on .
• CX Today: Salesforce has confirmed that it has closed 5,000 Agentforce deals since October.
• Salesforce: Salesforce’s successful implementation of Agentforce on help.salesforce.com demonstrates key strategies for AI adoption and provides valuable insights for companies navigating the integration of AI into their support operations.

Classification:

• HashTags: #Salesforce #Agentforce #AIPlatform
• Company: Salesforce
• Target: Customers
• Product: Agentforce
• Feature: Agentforce Deals
• Type: AI
• Severity: Informative