News from the AI & ML world
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Kailyn Sylvester@Microsoft Security Blog
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Microsoft is actively enhancing its AI integration across Azure and Copilot, introducing new features and programs to support both enterprise security and AI innovation. The company is now offering the "Llama 4 herd" within Azure AI Foundry and Azure Databricks, providing users with more AI tools and resources. Simultaneously, Microsoft is working to improve Copilot's capabilities by integrating enhanced security measures and features designed to facilitate AI adoption within organizations. These advancements reflect Microsoft's commitment to making AI more accessible and secure for its users.
Microsoft is also working with external partners to foster AI development. Microsoft Hong Kong has collaborated with Cyberport to launch the "Cyberport x Microsoft AI Partnership Programme," aimed at nurturing local start-ups. This program provides benefits like solution support, expert guidance, and business matching opportunities to promising Hong Kong-based companies. Six companies were selected to participate, showcasing innovative AI solutions in healthcare, insurance, risk management, and corporate sustainability. In addition to external partnerships, Microsoft is focused on internal security enhancements related to AI. Microsoft Copilot utilizes classification labels as part of Microsoft Information Protection (MIP) to safeguard sensitive information, ensuring data security and regulatory compliance. These labels, applied manually, automatically, or suggested by Copilot, categorize data based on sensitivity levels, such as public, internal, or confidential. Furthermore, Microsoft is hosting a "Tech Accelerator: Azure Security and AI Adoption" event on April 22, 2025, designed to equip developers and cloud architects with the essential guidance and resources needed to securely plan, build, manage, and optimize their Azure deployments and AI projects. Recommended read:
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Aminu Abdullahi@eWEEK
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eWEEK
, www.techradar.com
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Yum! Brands, the parent company of fast-food giants Taco Bell, KFC, and Pizza Hut, is partnering with Nvidia to integrate AI-powered order-taking systems at 500 locations by the end of 2025. The aim is to enhance voice recording, improve drive-thru efficiency, and streamline overall restaurant operations. This initiative marks a significant step in the company’s push to digitize its operations and stay ahead in the competitive quick-service restaurant industry.
These AI voice agents, built using Nvidia’s AI tools, can understand natural speech, process complex orders, and even suggest add-ons like extra fries or a dessert. Yum! is also using Nvidia’s computer vision tech to help restaurants analyze drive-thru traffic and improve speed during peak hours, potentially reducing wait times and improving staffing decisions. The technology could also determine whether the food being served matches what was ordered by analyzing images from existing CCTV cameras. Recommended read:
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Rhys Fisher@CX Today
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MoneyCheck
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Salesforce has announced significant progress with its Agentforce AI platform, reporting the closure of 5,000 deals since October. CEO Marc Benioff highlighted this milestone during the company’s Q4 2025 earnings call, describing the growth as unprecedented. Among these deals, 3,000 are paid, with companies like Singapore Air, Equinox, and Jacuzzi adopting the platform.
Agentforce is proving to be a valuable asset for Salesforce clients. OpenTable has managed 73% of restaurant web queries with Agentforce, and Goodyear is aiming to reduce repair times through vehicle insights and automated appointment scheduling. Pfizer is deploying Agentforce to enhance customer-facing operations, supporting 20,000 employees. Internally, Salesforce has seen 84% of 380,000 service requests autonomously resolved by Agentforce. Despite this growth, the company projects only a modest revenue contribution from Agentforce in 2025, anticipating a more substantial impact in 2026. Recommended read:
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Jon Swartz@Techstrong.ai
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Salesforce and Google Cloud have signed a significant seven-year agreement worth $2.5 billion to deepen their integration of AI and CRM technologies. This collaboration aims to empower Salesforce customers by enabling them to run Agentforce AI assistants, customer-management software, and data cloud products on Google Cloud's infrastructure. The partnership reflects a mutual effort to enhance AI and CRM capabilities, potentially drawing corporate clients away from competitors like Microsoft.
As part of this expanded partnership, Agentforce will leverage Google's Gemini models. This integration will allow agents to handle more complex tasks using Gemini's multi-modal capabilities, including working with images, audio, and video. Furthermore, agents will gain access to real-time insights and answers grounded in Google Search through Vertex AI, enhancing their ability to provide informed and efficient customer support. Recommended read:
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Andrew Liszewski@The Verge
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Amazon has unveiled Alexa+, a generative AI-powered upgrade to its digital assistant, Alexa. This reboot includes a monthly subscription fee, marking a significant shift for the service. The new AI assistant was revealed at a news conference in New York, with Amazon showcasing its enhanced capabilities.
Alexa+ is scheduled to roll out in March 2025 for $20 per month, but it will be available for free to Amazon Prime subscribers. The AI assistant will work on "almost every" Alexa device the company has shipped. The service promises advanced features such as booking concert tickets, making dinner reservations, and organizing information from handwritten documents. Recommended read:
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@cloud.google.com
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Google is making significant strides in artificial intelligence, cloud computing, and data protection. They have announced the preview of A4X VMs powered by NVIDIA GB200 NVL72, which substantially enhances training performance for AI models, offering a fourfold increase compared to previous generations. This new system features 72 Blackwell GPUs and 36 Arm-based NVIDIA Grace CPUs, designed to handle the complex compute and memory demands of advanced AI reasoning models.
Google is also expanding data regions coverage to Google Classroom, allowing customers to select specific geographic locations, such as the U.S. or Europe, for their data at rest, to meet organizational or compliance needs. Furthermore, Google has resolved a tax dispute with Italy by paying over 300 million euros, settling a tax audit covering the period from 2015 to 2020. Chrome’s autofill feature is also cited as significantly improving checkout conversion rates for online shoppers and merchants, demonstrating a practical application of Google's technologies. Recommended read:
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