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Amazon CEO Andy Jassy has delivered a candid message to employees, stating that the company's increased investment in artificial intelligence will lead to workforce reductions in the coming years. In an internal memo, Jassy outlined an aggressive generative-AI roadmap, highlighting projects like Alexa+ and the new Nova models. He bluntly predicted that software agents will take over rote work, resulting in a smaller corporate workforce. The company anticipates efficiency gains from AI will reduce the need for human workers in various roles.
Jassy emphasized that Amazon currently has over 1,000 generative AI services and applications in development across every business line. These AI agents are expected to contribute to innovation while simultaneously trimming corporate headcount. The company hopes to use agents that can act as "teammates that we can call on at various stages of our work" according to Jassy. He acknowledged that the company will "need fewer people doing some of the jobs that are being done today, and more people doing other types of jobs," though the specific departments impacted were not detailed.
While Jassy didn't provide a precise timeline for the layoffs, he stated that efficiency gains from AI will reduce the company's total corporate workforce in the next few years. This announcement comes after Amazon has already eliminated approximately 27,000 corporate jobs since 2022. The company has also started testing humanoid robots at a Seattle warehouse, capable of moving, grasping, and handling items like human workers. Similarly, the Prime Air drone service has already begun delivering packages in eligible areas.
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Jassy emphasized that Amazon currently has over 1,000 generative AI services and applications in development across every business line. These AI agents are expected to contribute to innovation while simultaneously trimming corporate headcount. The company hopes to use agents that can act as "teammates that we can call on at various stages of our work" according to Jassy. He acknowledged that the company will "need fewer people doing some of the jobs that are being done today, and more people doing other types of jobs," though the specific departments impacted were not detailed.
While Jassy didn't provide a precise timeline for the layoffs, he stated that efficiency gains from AI will reduce the company's total corporate workforce in the next few years. This announcement comes after Amazon has already eliminated approximately 27,000 corporate jobs since 2022. The company has also started testing humanoid robots at a Seattle warehouse, capable of moving, grasping, and handling items like human workers. Similarly, the Prime Air drone service has already begun delivering packages in eligible areas.
ImgSrc: sm.pcmag.com
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References :
- PCMag Middle East ai: Amazon to Cut More Jobs as It Expands Use of AI Agents
- Maginative: Amazon CEO tells Staff AI will Shrink Company's Workforce in Coming Years
- www.techradar.com: Amazon says it expects to cut human workers and replace them with AI