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Agentic Process Automation (APA) is rapidly transforming the landscape of software development, signaling a shift from Robotic Process Automation (RPA) towards more intelligent and adaptable automation solutions. This transition, highlighted at Automation Anywhere's Imagine conference in Orlando, indicates a future where businesses will leverage automation in unprecedented ways. APA, powered by agentic AI, overcomes the limitations of traditional RPA by enabling automation agents to understand context, learn from experiences, and dynamically adapt workflows. This advancement promises to redefine development, particularly for low-code/no-code and citizen developers.

The rise of APA means individuals with limited coding experience can now navigate complexities more easily, as APA-driven tools offer unprecedented flexibility and intelligence. Automation Anywhere is going "all in" on APA, which utilizes a Process Reasoning Engine developed with generative AI technologies. This allows APA agents to analyze, adapt, and respond to situations without constant human intervention, enhancing performance by integrating true intelligence into automation workflows. This intelligent automation is especially beneficial in software development environments dominated by low-code/no-code tools.

However, the adoption of agentic AI also requires a focus on building AI fluency within organizations, redesigning workflows to accommodate AI agents, and ensuring proper supervision. While AI agents can act as competent virtual assistants, sifting through data, working across platforms, and producing real-time insights, they also demand testing, training, and guidance. Humans will need to occupy a supervisory role, ensuring adherence to central governance frameworks, maintaining ethical and security standards, and aligning decisions with broader company strategic goals, fostering a symbiotic relationship between humans and machines to balance autonomy with risk mitigation.
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References :
  • devops.com: Agentic Process Automation This Way Comes to Software Development
  • techstrong.ai: Entering the Era of Agentic Process Automation
  • AI News | VentureBeat: Adopting agentic AI? Build AI fluency, redesign workflows, don’t neglect supervision
Classification:
  • HashTags: #AgenticAI #Automation #ProcessAutomation
  • Company: Salesforce
  • Target: Software developers
  • Product: Agentic Process Automation
  • Feature: Process Automation
  • Type: AI
  • Severity: Informative