News from the AI & ML world
@Salesforce
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Salesforce is aggressively expanding its Agentforce platform to capitalize on the growing demand for AI-powered digital labor. A key component of this strategy is the acquisition of UK-based AI automation startup, Convergence.ai. This acquisition will bring Convergence's team and technology, including their expertise in AI agent design, autonomous task execution, and adaptive systems, into the Agentforce platform. The move is intended to accelerate the development of sophisticated AI agents capable of handling complex digital workflows within enterprise environments.
Convergence.ai, founded in 2024 by machine learning scientists Marvin Purtorab and Andy Toulis, has developed innovative AI agents, including "Proxy," designed to learn, evolve, and collaborate with humans. Their technology enables AI agents to navigate and execute tasks within dynamic digital systems, adapting to challenges such as pop-ups, system errors, and user interface changes. According to Salesforce, this acquisition will enable Agentforce to deliver AI that truly transforms how work gets done, allowing for AI assistants that can intelligently manage intricate tasks with human-like ingenuity.
To further drive adoption of Agentforce, Salesforce has introduced new flexible pricing. The new ‘Flex Credits’ pricing model is designed to enable businesses to scale AI-powered digital labor to every employee, department, and process. This initiative aims to meet the rapidly accelerating demand for digital labor and positions Salesforce as a leader in the evolving landscape of AI-driven automation and customer interaction. Salesforce executives envision a future where Agentforce empowers customers with AI agents that not only follow instructions but also perceive, reason, and adapt to the complexities of modern digital workflows.
ImgSrc: www.salesforce.
References :
- Salesforce: Salesforce Introduces New Flexible Agentforce Pricing to Accelerate the Digital Labor Revolution
- Silicon Canals: Salesforce to acquire UK AI agent startup Convergence.ai to accelerate Agentforce
- Ken Yeung: Salesforce Acquires AI Automation Startup Convergence to Bolster Its Agentforce Platform
- Stack Overflow Blog: Salesforce wants to do for agentic AI what they did for SaaS
- Salesforce: Salesforce Introduces New Flexible Agentforce Pricing to Accelerate the Digital Labor Revolution
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