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DeeperML
Ken Yeung@Ken Yeung
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Salesforce, a US-based cloud software giant, has announced its acquisition of Convergence.ai, a London-based company specializing in AI agents for digital environments. This strategic move aims to significantly enhance Salesforce's Agentforce platform, a core component of its AI strategy. Convergence.ai, founded by Marvin Purtorab and Andy Toulis, develops AI agents capable of navigating dynamic digital systems and executing complex tasks, such as managing online workflows and multi-step processes, even when encountering issues like pop-ups or system errors. The acquisition is expected to close in Q2 of Salesforce’s fiscal year 2026, ending July 31.
The Convergence.ai team brings expertise in AI agent design, autonomous task execution, and adaptive systems, which will be instrumental in accelerating the development of advanced AI agents for Agentforce. Adam Evans, EVP & GM, Salesforce AI Platform, emphasized the importance of this acquisition, stating that "the next wave of customer interaction and employee productivity will be driven by highly capable AI agents that can navigate the complexities of today’s digital work." He further added that Salesforce is looking towards a future where Agentforce can empower customers with AI agents that can perceive, reason, and adapt to complex digital workflows.
Salesforce is investing heavily in AI to empower Agentforce. Christophe Coenraets, SVP of Developer Relations at Salesforce, is building the new Salesforce Developer Edition, which includes access to the company’s agentic AI platform, Agentforce. A flexible pricing plan for Agentforce has also been announced. This plan includes flex credits, which come in packs of 100,000 for $500, to scale Agentforce across workflows, along with a Flex Agreement that enables companies to shift between user licenses and flex credits as needed.
ImgSrc: thelettertwo.co
References :
The Convergence.ai team brings expertise in AI agent design, autonomous task execution, and adaptive systems, which will be instrumental in accelerating the development of advanced AI agents for Agentforce. Adam Evans, EVP & GM, Salesforce AI Platform, emphasized the importance of this acquisition, stating that "the next wave of customer interaction and employee productivity will be driven by highly capable AI agents that can navigate the complexities of today’s digital work." He further added that Salesforce is looking towards a future where Agentforce can empower customers with AI agents that can perceive, reason, and adapt to complex digital workflows.
Salesforce is investing heavily in AI to empower Agentforce. Christophe Coenraets, SVP of Developer Relations at Salesforce, is building the new Salesforce Developer Edition, which includes access to the company’s agentic AI platform, Agentforce. A flexible pricing plan for Agentforce has also been announced. This plan includes flex credits, which come in packs of 100,000 for $500, to scale Agentforce across workflows, along with a Flex Agreement that enables companies to shift between user licenses and flex credits as needed.
ImgSrc: thelettertwo.co
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References :
- Silicon Canals: US-based Salesforce, a cloud-based software company, announced that it has signed a definitive agreement to acquire London’s Convergence.ai, a company that builds AI agents for digital environments.
- CIO Dive - Latest News: Salesforce beefs up agent capabilities with Convergence acquisition
- techstrong.ai: Salesforce Says it will Buy Convergence.ai
- Ken Yeung: News article about Salesforce's acquisition of Convergence.ai to enhance its Agentforce platform.
Classification:
- HashTags: #SalesforceAI #AgenticAI #ConvergenceAI
- Company: Salesforce
- Target: Salesforce customers
- Product: Agentforce
- Feature: Agentforce
- Type: AI
- Severity: Informative