News from the AI & ML world

DeeperML

@www.microsoft.com //
The business world is on the cusp of a significant transformation as AI agents emerge as powerful tools for automating and streamlining processes. Microsoft Dynamics 365 is leading the charge by introducing new ERP agents for public preview, designed to redefine how finance, supply chain, and operations teams manage their work. These agents represent a shift towards AI-first operations, promising to reduce manual effort, improve accuracy, and accelerate decision-making across various business functions. As organizations increasingly integrate AI into their strategies, the focus is shifting from the hype surrounding AI to its practical applications in driving tangible business value.

Microsoft's new ERP agents function as "digital colleagues," taking on specific tasks and automating workflows. Unlike AI-powered assistants that merely support human actions, these autonomous agents can execute entire processes, such as lead generation, order management, and account reconciliation, with minimal human intervention. These agents excel in ERP systems where high-volume, rules-based activities are common, streamlining complex processes like source-to-pay and project-to-profit. The Account Reconciliation Agent, for instance, can accelerate the period-end close by matching ledger entries, flagging discrepancies, and recommending resolution steps, freeing up professionals to focus on more strategic tasks.

Beyond ERP, AI agents are making inroads into go-to-market (GTM) teams, redefining roles in prospecting, forecasting, and customer success. Rather than being just "glorified chatbots," these agents are goal-oriented systems that observe, decide, and act within defined environments, making intelligent decisions to scale existing successful strategies. Companies like SAS are also developing AI agents with built-in guardrails, combining traditional rule-based analytics with machine learning to ensure controlled and predictable automation. IBM and Oracle are also joining the party with watsonx Orchestrate, a drag-and-drop interface for building AI agents for deployment in the Oracle Cloud Infrastructure (OCI). The AI revolution is not just about replacing human workers but about augmenting their capabilities and driving efficiency across the enterprise.
Original img attribution: https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2025/04/1054073-social-image.png
ImgSrc: www.microsoft.c

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References :
  • Ken Yeung: Cloudflare’s New MCP Remote Servers Let AI Agents Handle User Requests and System Operations
  • www.microsoft.com: A new era in business processes: Autonomous agents for ERP
  • www.microsoft.com: A new era in business processes: Autonomous agents for ERP
  • Salesforce: From Apps to Agents: How Agentic AI Will Bring the Next Great Wave of Business Innovation
  • www.windowscentral.com: "Hey, why do I need Excel?": Microsoft CEO Satya Nadella foresees a disruptive Agentic AI era that could "aggressively" collapse 'Software as a Service' apps
  • www.bigdatawire.com: SAS Rolls Out AI Agents, Digital Twins, and Industry Models at Innovate 2025
  • Source: Helping retailers and consumer goods organizations identify the most valuable agentic AI use cases
  • www.lastwatchdog.com: MY TAKE: Beyond agentic AI mediocrity — the real disruption is empowering the disenfranchised
Classification:
  • HashTags: #AIAgents #BusinessAI #Automation
  • Company: Multiple
  • Target: Various Industries
  • Product: AI Agents
  • Feature: AI Agents in Business
  • Type: AI
  • Severity: Informative