News from the AI & ML world
DeeperML
@learn.aisingapore.org
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Amazon is expanding its AI capabilities, focusing on both customer-facing and internal operational improvements. A key development is the enhanced Amazon Q Business, a generative AI-powered assistant now supporting anonymous user access. This feature allows businesses to create public-facing applications, such as Q&A sections on websites, documentation portals, and self-service customer support, without requiring user authentication. This provides guest users with AI-driven assistance to quickly find product information, navigate documentation, and troubleshoot issues.
The anonymous Amazon Q Business applications can be integrated into websites using either an embedded web experience via an iframe or through customized interfaces built with Chat, ChatSync, and PutFeedback APIs. Amazon offers a consumption-based pricing model for these anonymous applications, charging based on the number of Chat or ChatSync API operations. This allows businesses to offer powerful AI assistance to a wider audience while maintaining control over costs and deployment.
In addition to AI-powered customer service, Amazon is also enhancing its warehouse operations with the introduction of the Vulcan robot. Equipped with gripping pincers, built-in conveyor belts, and a pointed probe, Vulcan is designed to handle 75% of the package types in Amazon's fulfillment centers. This robot represents a significant advancement in robotics, as it can "feel" objects, enabling it to handle a variety of items with the necessary strength and agility. Amazon says this "touch" capability is a fundamental leap forward, differentiating Vulcan from previous robots that lacked the ability to sense contact.
References :
The anonymous Amazon Q Business applications can be integrated into websites using either an embedded web experience via an iframe or through customized interfaces built with Chat, ChatSync, and PutFeedback APIs. Amazon offers a consumption-based pricing model for these anonymous applications, charging based on the number of Chat or ChatSync API operations. This allows businesses to offer powerful AI assistance to a wider audience while maintaining control over costs and deployment.
In addition to AI-powered customer service, Amazon is also enhancing its warehouse operations with the introduction of the Vulcan robot. Equipped with gripping pincers, built-in conveyor belts, and a pointed probe, Vulcan is designed to handle 75% of the package types in Amazon's fulfillment centers. This robot represents a significant advancement in robotics, as it can "feel" objects, enabling it to handle a variety of items with the necessary strength and agility. Amazon says this "touch" capability is a fundamental leap forward, differentiating Vulcan from previous robots that lacked the ability to sense contact.
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References :
- learn.aisingapore.org: Build public-facing generative AI applications using Amazon Q Business for anonymous users
- techstrong.ai: Amazon’s Vulcan Has the ‘Touch’ to Handle Most Packages
- eWEEK: Amazon’s Vulcan Robot with Sense of Touch: ‘Fundamental Leap Forward in Robotics’
- www.eweek.com: Amazon’s Vulcan Robot with Sense of Touch: ‘Fundamental Leap Forward in Robotics’
Classification:
- HashTags: #AmazonAI #GenAI #AIAutomation
- Company: Amazon
- Target: Retailers, Consumer Goods Organizations
- Product: Amazon Bedrock, Amazon Q Business, Vulcan
- Feature: Amazon Q Business, Vulcan Robo
- Type: AI
- Severity: Informative