News from the AI & ML world
DeeperML
Coen van@Techzine Global
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ServiceNow is making significant strides in the realm of agentic AI, highlighted at their Knowledge 2025 conference. A key announcement is a partnership with Nvidia to develop Apriel Nemotron 15B, an open-source reasoning model. This model is designed to be faster and more cost-effective than larger language models, while still providing enterprise-grade intelligence. The ambition is to give businesses a single, coherent way to get all their different AI tools and intelligent agents working together, right across the company.
NVIDIA NeMo, NVIDIA Llama Nemotron open datasets and ServiceNow domain data trained on NVIDIA DGX Cloud was used to create this new model. Apriel Nemotron 15B is engineered for reasoning. It draws inferences, weighs goals, and navigates rules in real-time. This makes it well-suited for powering AI agents that can support thousands of concurrent enterprise workflows. Furthermore, ServiceNow and NVIDIA are introducing a new data flywheel architecture, integrating ServiceNow’s Workflow Data Fabric with NVIDIA NeMo microservices, enabling continuous learning and improvement for the AI model.
In addition to the Nvidia partnership, ServiceNow is launching Agentforce for HR Service. This initiative brings AI agents and Service Cloud capabilities to human resources, empowering employees to get personalized answers to HR-related questions and take action on their own, freeing overwhelmed HR teams to focus on more strategic work. ServiceNow believes AI innovation is the answer here, a way to fundamentally change how businesses run – making them more resilient, more efficient, and helping them get a handle on costs, all while chipping away at that mountain of tech debt and operational guesswork.
ImgSrc: www.techzine.eu
References :
NVIDIA NeMo, NVIDIA Llama Nemotron open datasets and ServiceNow domain data trained on NVIDIA DGX Cloud was used to create this new model. Apriel Nemotron 15B is engineered for reasoning. It draws inferences, weighs goals, and navigates rules in real-time. This makes it well-suited for powering AI agents that can support thousands of concurrent enterprise workflows. Furthermore, ServiceNow and NVIDIA are introducing a new data flywheel architecture, integrating ServiceNow’s Workflow Data Fabric with NVIDIA NeMo microservices, enabling continuous learning and improvement for the AI model.
In addition to the Nvidia partnership, ServiceNow is launching Agentforce for HR Service. This initiative brings AI agents and Service Cloud capabilities to human resources, empowering employees to get personalized answers to HR-related questions and take action on their own, freeing overwhelmed HR teams to focus on more strategic work. ServiceNow believes AI innovation is the answer here, a way to fundamentally change how businesses run – making them more resilient, more efficient, and helping them get a handle on costs, all while chipping away at that mountain of tech debt and operational guesswork.
ImgSrc: www.techzine.eu
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References :
- NVIDIA Blog: Your Service Teams Just Got a New Coworker — and It’s a 15B-Parameter Super Genius Built by ServiceNow and NVIDIA
- Ken Yeung: ServiceNow Debuts AI Control Tower to Manage the Chaos of Enterprise AI Agents
- Ken Yeung: ServiceNow Reboots Workforce Training With Launch of ServiceNow University, Eyes 3M Learners by 2027
- blogs.nvidia.com: Your Service Teams Just Got a New Coworker — and It’s a 15B-Parameter Super Genius Built by ServiceNow and NVIDIA
- www.artificialintelligence-news.com: ServiceNow bets on unified AI to untangle enterprise complexity
Classification:
- HashTags: #AI #AgenticAI #ServiceNow
- Company: ServiceNow
- Target: Enterprises
- Product: Viya
- Feature: AI Agents
- Type: AI
- Severity: Informative