DeeperML

ServiceNow has announced the launch of AI Control Tower, a centralized control center designed to manage, secure, and optimize AI agents, models, and workflows across an organization. Unveiled at Knowledge 2025 in Las Vegas, this platform provides a holistic view of the entire AI ecosystem, enabling enterprises to monitor and manage both ServiceNow and third-party AI agents from a single location. The AI Control Tower aims to address the growing complexity of managing AI deployments, giving users a central point to see all AI systems, their deployment status, and ensuring governance and understanding of their activities.

The AI Control Tower offers key benefits such as enterprise-wide AI visibility, built-in compliance and AI governance, end-to-end lifecycle management of agentic processes, real-time reporting, and improved alignment. It is designed to help AI systems administrators and other stakeholders monitor and manage every AI agent, model, or workflow within their system, providing real-time reporting for different metrics and embedded compliance and AI governance. The platform helps users understand the different systems by provider and type, improving risk and compliance management.

In addition to the AI Control Tower, ServiceNow introduced AI Agent Fabric, facilitating communication between AI agents and partner integrations. ServiceNow has also partnered with NVIDIA to engineer an open-source model, Apriel Nemotron 15B, designed to drive advancements in enterprise large language models (LLMs) and power AI agents that support various enterprise workflows. The Apriel Nemotron 15B, developed using NVIDIA NeMo and ServiceNow domain-specific data, is engineered for reasoning, drawing inferences, weighing goals, and navigating rules in real time, making it efficient and scalable for concurrent enterprise workflows.

ImgSrc: www.techzine.eu

References :

• thenewstack.io: Given that ServiceNow is, at its core, all about automating workflows for enterprises, it’s no surprise that
• AI News | VentureBeat: ServiceNow also announced a way for agents to communicate with others along with its new observability platform.
• Techzine Global: During Knowledge 2025 , ServiceNow launched AI Control Tower, a centralized control center for managing, securing, and optimizing AI agents, models, and workflows.
• NVIDIA Blog: Your Service Teams Just Got a New Coworker — and It’s a 15B-Parameter Super Genius Built by ServiceNow and NVIDIA
• www.zdnet.com: ServiceNow and Nvidia's new reasoning AI model raises the bar for enterprise AI agents
• www.networkworld.com: ServiceNow unveiled a centralized command center the company says will enable enterprise customers to govern, manage, and secure AI agents from ServiceNow and other third-parties from a unified platform.
• www.computerworld.com: Nvidia and ServiceNow have created an AI model that can help companies create learning AI agents to automate corporate workloads. The open-source Apriel model, available generally in the second quarter on HuggingFace, will help create AI agents that can make decisions around IT, human resources and customer-service functions.
• blogs.nvidia.com: ServiceNow is accelerating enterprise AI with a new reasoning model built in partnership with NVIDIA — enabling AI agents that respond in real time, handle complex workflows and scale functions like IT, HR and customer service teams worldwide.
• NVIDIA Newsroom: ServiceNow is accelerating enterprise AI with a new reasoning model built in partnership with NVIDIA — enabling AI agents that respond in real time, handle complex workflows and scale functions like IT, HR and customer service teams worldwide.
• techstrong.ai: ServiceNow Inc. kicked off its annual artificial intelligence (AI) conference in Las Vegas Tuesday as it has in previous years -- with a fusillade of product announcements, partnerships and customer stories.
• techstrong.ai: ServiceNow’s New AI Control Tower Commands AI Agents
• Ken Yeung: ServiceNow Debuts AI Control Tower to Manage the Chaos of Enterprise AI Agents
• Ken Yeung: ServiceNow and Nvidia have had a long-standing partnership building generative AI solutions for the enterprise. This week, at ServiceNow’s Knowledge customer conference, the two are introducing the latest fruits of their labor, a new large language model called Apriel Nemotron 15B with reasoning capabilities.
• CIO Dive - Latest News: ServiceNow, Nvidia develop LLM to fuel enterprise agents
• AI News: ServiceNow bets on unified AI to untangle enterprise complexity
• www.artificialintelligence-news.com: ServiceNow bets on unified AI to untangle enterprise complexity
• www.marktechpost.com: ServiceNow AI Released Apriel-Nemotron-15b-Thinker: A Compact Yet Powerful Reasoning Model Optimized for Enterprise-Scale Deployment and Efficiency

Classification:

• HashTags: #ServiceNowAI #AIControlTower #AgenticAI
• Company: ServiceNow
• Target: Enterprises
• Product: AI Control Tower
• Feature: AI control and management
• Type: AI
• Severity: Informative