DeeperML

Salesforce President and Chief Engineering & Customer Success Officer, Srini Tallapragada, recently addressed the challenges CIOs face when adopting Agentic AI. The increasing interest in AI strategies highlights the critical need for strategic planning and addressing the complexities of integrating Agentic AI into existing enterprise workflows. Salesforce is actively refining its agentic AI platform with a flexible database to meet this growing demand.

Salesforce's agentic AI platform, bolstered by updates to Agentforce, aims to enable more proactive and autonomous AI agents. A key element is providing agents with the necessary context to operate independently. Salesforce emphasizes "topics, instructions, and guardrails" as part of the learning process for these agents, mirroring the onboarding process for human employees. Muralidhar Krishnaprasad, president and CTO of Salesforce, highlighted the importance of teaching agents what to do, emphasizing that data and actions alone are insufficient for success.

ImgSrc: www.salesforce.

References :

• Salesforce: Salesforce Exec: How CIOs Can Overcome Hurdles Around Agentic AI
• BigDATAwire: Accelerating Agentic AI Productivity with Enterprise Frameworks

Classification:

• HashTags: #AgenticAI #Salesforce #EnterpriseAI
• Company: Salesforce
• Target: CIOs
• Product: Agentforce
• Feature: Agentic AI
• Type: AI
• Severity: Medium