News from the AI & ML world
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Microsoft is enhancing its Copilot capabilities by introducing new sales agents designed to streamline the sales process. These agents, accessible through Microsoft 365 Copilot and Microsoft 365 Copilot Chat, aim to help sales teams close deals faster by providing assistance with lead qualification, meeting setup, and customer outreach. The Sales Agent can autonomously work around the clock to grow the sales pipeline, even completing sales for low-impact leads by leveraging CRM data, company information, and web resources.
Estée Lauder is using the Sales Agent to reimagine trend forecasting and consumer marketing. Estée Lauder is also building a generative AI ecosystem with Copilot Studio, Azure OpenAI Service and Azure AI Search to move product to market faster. Vodafone projects to double or triple the number of requests for proposals its sales team can respond to each week.
Salesforce has also launched Agentforce 2dx, enabling AI agents to work proactively across enterprise systems without human prompting. This update allows companies to embed agentic AI into workflows, monitor data changes, and initiate processes autonomously. IT leaders at TDX 2025 discussed the impact of AI on their businesses, with some experiencing significant revenue increases with AI implementation.
ImgSrc: www.microsoft.c
References :
Estée Lauder is using the Sales Agent to reimagine trend forecasting and consumer marketing. Estée Lauder is also building a generative AI ecosystem with Copilot Studio, Azure OpenAI Service and Azure AI Search to move product to market faster. Vodafone projects to double or triple the number of requests for proposals its sales team can respond to each week.
Salesforce has also launched Agentforce 2dx, enabling AI agents to work proactively across enterprise systems without human prompting. This update allows companies to embed agentic AI into workflows, monitor data changes, and initiate processes autonomously. IT leaders at TDX 2025 discussed the impact of AI on their businesses, with some experiencing significant revenue increases with AI implementation.
ImgSrc: www.microsoft.c
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References :
- venturebeat.com: Salesforce launches Agentforce 2dx, letting AI run autonomously across enterprise systems
- Source Asia: New sales agents accessible in Microsoft 365 Copilot help teams close more deals, faster
- Salesforce: Salesforce Launches Agentforce 2dx: New Capabilities Embed Proactive Agentic AI into Any Workflow, Create Multimodal Experiences, Extend Digital Labor
- Microsoft 365 Blog: Unlocking autonomous agent capabilities with Microsoft Copilot Studio At our AI Tour in London, we’re excited to announce a new set of capabilities that enable you to build autonomous agents, which will be in public preview at Microsoft Ignite 2024.
- The Tech Basic: Typing questions into an AI assistant can feel slow, especially when you Are multitasking. Microsoft is addressing this with a new “Press to Talk� feature for its Copilot app, designed to let Windows users launch voice queries instantly.
- Windows Copilot News: Microsoft unleashes autonomous Copilot AI agents in public preview
Classification:
- HashTags: #MicrosoftCopilot #AISales #AgenticAI
- Company: Microsoft
- Target: Sales Teams
- Product: Microsoft 365 Copilot
- Feature: Sales Agents
- Type: AI
- Severity: Informative